Privacy Policy                                                                                                                                                                                                                 July 2017

We recognize privacy as an important issue, we respect your concerns about privacy and it is our objective to provide excellent quality service to all our Customers. 

Information Sharing

We do not sell or share your personal information to or with third parties without explicit consent, except the respective Government Departments of Government of Dubai or UAE.

We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by Law.

Please read this Privacy Policy to learn more about the ways in which we use and protect your personal information.

Information We Collect

Our primary purpose in collecting personal information on e-Form is to provide you with an easy, safe and efficient experience. For this purpose, we only collect personal informationabout you that we consider necessary to complete your respective service request application made to Khidmaty Government Service.

Types of identifiable information including, but not limited to, are: sponsor and sponsored person’s name, gender, age, passport number, telephone numbers, fax number, address, emailaddress, education level, employment details, occupation and income status, credit card information and bank account details as the case may be.

We do track certain information automatically to better understand and serve you and our community.

In general, you can browse our website without revealing any personal information about yourself.

Reviewing, Changing and Printing your e-Service Request Application

We offer you the ability to review and change information whilst you completing the eForm.

We also have a printing option available for you.


We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access to protect your privacy by encryption, "Firewalls" and Secure Socket Layers. Credit Card and other payment information collected are maintained in an encrypted form on a secured server. We treat data as an asset that must be protected against loss and unauthorized access.

We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet

Privacy Policy Changes 

We reserve the right to change this Privacy Policy when necessary and appropriate. All changes will be carried out here and you will always be informed.


Your privacy concerns are important to us. We hope this will help you make an informed decision about sharing your personal information with us.